Upcommon Store General Service Terms

Thank you for choosing to shop at Upcommon.com. Please read these terms carefully before making a purchase. By using our website and purchasing products from us, you agree to these terms and conditions.


1. Product Availability and Pricing

All products listed on our website are subject to availability.

We reserve the right to change prices for products displayed on our website at any time, and to correct pricing errors that may inadvertently occur.


2. Ordering and Payment

By placing an order through our website, you confirm that you are legally capable of entering into binding contracts.

Payment must be made in full at the time of placing an order. We accept Apple Pay, Shopify Pay, Google Pay, Amazon Pay, Shop Pay, PayPal, Diners Club, Visa, MasterCard, American Express, and JCB (Japan Credit Bureau). Orders are not confirmed until payment has been processed and accepted.


3. Shipping and Delivery

We aim to dispatch orders within 3 business days of receiving payment.

Delivery times may vary depending on your location and the shipping method selected during checkout. We are not responsible for any delays caused by shipping carriers or customs clearance processes.


4. Returns and Refunds

We accept returns within 30 days from the date of delivery, provided the product is unused and in its original packaging. Customers are responsible for return shipping costs unless the product is defective or the return results from our error.

Refunds will be issued to the original payment method within 7 days of receiving the returned product.


5. Limited Warranty

We provide a limited warranty on all products sold through our website for a period of one year from the date of purchase. This warranty covers defects in materials and workmanship under normal use. If a product is found to be defective within the warranty period, we will, at our discretion, repair or replace the product free of charge.

To make a warranty claim, please contact our customer service team with proof of purchase.


6. Limitation of Liability

In no event shall Upcommon.com, its directors, officers, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your purchase or use of our products.


7. Privacy

Your use of Upcommon.com is subject to Upcommon’s Privacy Policy. Please review our Privacy Policy, which also governs the site and informs users of our data collection practices.


8. Changes to Terms

We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By making a purchase from Upcommon.com, you acknowledge that you have read, understood, and agree to these terms and conditions. If you have any questions or concerns, please contact our customer service team for assistance.